One of the most unprofessional nursing homes I’ve ever in my entire life witnessed. These people who work here are extremely ignorant, rude, disgusting human beings! They treat the residents like garbage! They make their residents feel like simple task is ruining there entire day. They leave people in there diapers for hours unattended! A few weeks ago at my store right down the street I had an old lady fall out of her wheelchair in my parking lot with 2 nurses from this nursing home inside my store watching me. They refused to help because “where on break” this place is disgusting and so is everyone in it! I called to complain before and the women who’s apparently head nurse took it upon herself to come to my store with 3 other nurses (which I have recorded) and argue, yell, cuss in my store for me complaining! When residents speak up or there therapist complain for them they get treated worse then the floor we walk on. Please don’t send anyone you care for here!

You can guarantee that Norwood Towers will do [he absolute bare minimum required by law to ensure your care. Call buttons go unanswered. Staff sleeps regularly during shifts. If you’re trying to loose weight then this is the place for you. Trays aren’t enough to fill a 5 year old much less a grown adult ensuring your days are filled with hunger.

This place is disgusting!!! The halls are dirty the rooms are dirty the beds look like prison cell bunks! It’s absolutely terrible. Please don’t place your loved ones here. It’s honestly sad to see how many elderly people are actually in this facility it needs to be torn down