One of the most unprofessional nursing homes I’ve ever in my entire life witnessed. These people who work here are extremely ignorant, rude, disgusting human beings! They treat the residents like garbage! They make their residents feel like simple task is ruining there entire day. They leave people in there diapers for hours unattended! A few weeks ago at my store right down the street I had an old lady fall out of her wheelchair in my parking lot with 2 nurses from this nursing home inside my store watching me. They refused to help because “where on break” this place is disgusting and so is everyone in it! I called to complain before and the women who’s apparently head nurse took it upon herself to come to my store with 3 other nurses (which I have recorded) and argue, yell, cuss in my store for me complaining! When residents speak up or there therapist complain for them they get treated worse then the floor we walk on. Please don’t send anyone you care for here!

You can guarantee that Norwood Towers will do [he absolute bare minimum required by law to ensure your care. Call buttons go unanswered. Staff sleeps regularly during shifts. If you’re trying to loose weight then this is the place for you. Trays aren’t enough to fill a 5 year old much less a grown adult ensuring your days are filled with hunger.

This place is disgusting!!! The halls are dirty the rooms are dirty the beds look like prison cell bunks! It’s absolutely terrible. Please don’t place your loved ones here. It’s honestly sad to see how many elderly people are actually in this facility it needs to be torn down

The real review is how the patient is treated and how care is given . Not much at all .patients left along and wet for long periods of time.

Terrible management team

My mom (98yr old) is at Norwood Towers since may 2023. I am so happy, the staff is wonderful & treats my mom like Family. 💕 Thanks to everyone at Norwood Towers they’ve gone above & beyond for my Mom.. they actually have my mom spoiled. one last note.*** This isn’t a Fake review. Most reviews sound like Angry Ex. eemployes

If you are agency watch out for this facility especially if you need your days and money! They will get your account locked/restricted so fast!!! My account is locked out because of two residents on separate days. One was sent to the hospital which I’m use to the nurse marking them unavailable afterward so I didn’t complete his charting unaware of him not being marked. Then another lady all her charting was complete but I forget to click over to the next page to complete a couple things on her charting left. Both were charted for but both were incompleted by error. I am unable to see shifts available, book any shifts, or anything until I return to mark a resident unavailable and finish a few boxes for another. This is very frustrating to me who planned on working tomorrow and needed the money to pay bills. Please beware!!!! I will not be returning cause I can’t even play those type of games on no time.

This place is beyond disgusting! You can tell with facilities how residents are treated based on if they have money or not. It’s sad! This place is infested with roaches and some were even crawling on the residents bed. If you’re OCD like me then this will have you sitting like a statue not wanting to touch nothing. It’s apparent that administration could care less, it’s all about a coin. The main concern should be a sanitary place for residents to live as well as their safety. The rooms are nasty, there are no lights inside of the linen or storage closets so you have to use the light on your cell phone. You are assigned to many ppl with some weighing 400+ pounds that take 3 ppl to help. I was also told by staff that crack pipes were found in the facility from residents. I mean what in the world? It’s just overall a mess and I knew after that 1 time I WOULD NEVER RETURN AGAIN. I wouldn’t put a dog in this place. Do BETTER & focus on truly doing what’s best for the residents. Good day!

Management of the facility has changed from when we first left our family member in their care and from what I am witnessing they care more then the last and are showing signs of great improvement. Thank you.

Norwoods has a beautiful campus, and a welcoming staff who go above and beyond for their residents.

Dedicated, passionate and people who truly care for the residents and each other. What a great place to be! Keep up the good work!

My mother received excellent care at Norwood Towers! The staff is wonderful, so caring and compassionate. If we had a guestion or a concern it was addressed immediately. After working with therapy, nursing staff and the rest of her care team, she successfully returned home. We are grateful for the care and team members that made that possible! Thank you!

I pick up down at Norwood tower and I love the staff down there too it’s a awesome building also they are also always willing to help and it’s a team Environment

My grandpa stayed here for rehab after a hospital stay. They were able to get him in right away, and into a private room. The staff was wonderful with him and he was out in 1 week!

This facility is a well manage facility the staffs our very respectful the residents our very satisfied with our establishment.its a nice place for your love ones.

Great place to bring a love one! Food is wonderful.the staff were great to my uncle! Therapy staff was great as well.

My grandma was there for rehab. They did a great job with her. Therapy is amazing.

Norwood towers is a phenomenal place! Walked into this building as a stranger and I now feel like we’re family… GREAT nursing staff and aids who take pride in their work and ensuring that the residents are cared for SAFELY!!!